Telecommunication fraud in the digital age
At the beginning of the twenty-first century, the convergence of computing and communications technologies has altered considerably the way in which industrialized communities function. It has created untold benefits for education, delivery of health services, recreation and commerce, and changed considerably the nature of modern workplaces and patterns of employment. Unfortunately, it has also created unprecedented opportunities for crime (see Grabosky and Smith, 1998; Grabosky, Smith and Dempsey, 2001). Identifying these vulnerabilities, and mobilizing appropriate countermeasures, will be one of the great challenges facing us as the new millennium unfolds.