chapter  15
Too Much Too Soon?: Setting up a new development unit
Pages 6

The issue raised in this case is how to introduce changes in policies and procedures in order to improve teaching and learning.


This case occurred in the 1990s in a small university in a developing country. The case reporter had been appointed director of a new centre that was to provide both staff development and learning assistance to students, particularly in the areas of English and Mathematics. Previously, he had worked for 18 years in an academic development unit in Australia.