chapter  10
Doing Total Quality Management the hard way
Pages 10

The University of Wolverhampton is a large (by UK standards) higher education institution offering undergraduate and postgraduate degrees, certificates and diplomas, professional courses, short courses, training, contract research and consultancy. It is organized into four faculties and ten academic schools over five sites in the West Midlands and Shropshire, and has a growing off-campus and overseas operation. The majority of taught programmes are within the University’s Modular System.