ABSTRACT

Fully updated and revised with new case studies, information on new technology such as WiFi and podcasting and example press releases, this third edition of The Public Relations Handbook is a comprehensive and detailed introduction to the theories and practices of the public relations industry.

Covering PR at all levels, from cause-related marketing to large company mergers, The Public Relations Handbook combines theoretical and organisational frameworks for studying public relations with examples of how the industry works in practice. It draws on a range of promotional strategies and campaigns from businesses, consumer groups and cause related marketing including Greenpeace, BMW Mini; British Nuclear Fuels; Devon County Council and more.

This first PR textbook for media students has been updated to include:

  • new case studies from British Nuclear Fuels; Editorial Intelligence; the Meteorological Society; Devon County Council Recycling; BMW; and Greenpeace
  • information on blogging, podcasting, WiFi and Bluetooth
  • an extended section on not-for-profit PR
  • up-to-date risk management research
  • interviews with PR practitioners about their working practices
  • examples, press releases and over twenty illustrations from a range of recent campaigns from multinational corporations, local government an charities
  • specialist chapters on financial public relations, business ethics, on-line promotion and the challenges of new technology.

chapter |29 pages

Part I The context of public relations

chapter |4 pages

interdependence or dependency?

chapter |29 pages

Notes

chapter |11 pages

Part II Strategic public relations

chapter 7|6 pages

Corporate identity

chapter |10 pages

Researching corporate personality

chapter |2 pages

Queen Margaret University College

EDINBURGH

chapter |8 pages

Notes

chapter |6 pages

Key factors

chapter |1 pages

Note

part |2 pages

Part III Stakeholder public relations

chapter 10|17 pages

Media relations

chapter |4 pages

and Guinness to form Diageo

chapter |3 pages

Notes

chapter CCI|3 pages

activities

chapter |4 pages

evaluating CCI – the Excellence Model

chapter 14|9 pages

Public sector public relations

chapter |4 pages

Neighbourhood Watch

chapter 15|14 pages

Consumer public relations

chapter |6 pages

Cinderella?

chapter |7 pages

Peatey’s Coatings and Northern Lights

chapter |17 pages

Nambarrie Tea Company and Action Cancer

chapter |7 pages

Internet reputation management

chapter |1 pages

The future

part |2 pages

Part IV Shaping the future

chapter 19|6 pages

Changing media

chapter |6 pages

The digital debate

chapter 20|10 pages

Research and evaluation – PR grows up?

chapter |14 pages

launch, June 1997