chapter  4
21 Pages

Managing decision-making in organizations in Africa

This chapter is about managing organization decision processes, through control and value systems. Managerial decision-making involves a combination of:

1 Organizational governance which structures the decision processes and determines who has access to these processes through power relations that involve the distribution of resources, including intangible ones such as information and career opportunities;

2 Human values, which influence the way people relate to the environment (see Chapter 3) and the way they relate to other people, as we explored in Chapter 1, concerning the perceived value of a person in terms of instrumentalism and humanism; and

3 Cognitive approaches, or the way problems are perceived, the search for information, the construction of alternatives, and the way choice is made among those alternatives.