ABSTRACT

Questionnaire surveys can be used to collect information on a range of ergonomics variables (Salvendy and Carayon, 1997). Macroergonomic organizational questionnaire surveys collect information on various aspects of the work system (Carayon and Smith, 2000), including tasks, organizational conditions, environmental issues, tools, technologies, and individual characteristics. In addition, macroergonomic organizational questionnaire surveys collect information on various outcomes, such as quality of working life (e.g., job satisfaction), physical and psychological stress, physical and mental health, performance, and attitudes (e.g., intention to leave the job).