ABSTRACT

This chapter examines the attitudes of senior managers to CP and considers in more depth their role in the evolution and operation of partnership in Aer Rianta up to the high tide of partnership in 2000. Senior management, in the sense understood here, comprises executives at company level, general managers at airport level and executives in charge of line and staff divisions at company and airport levels, including duty-free retailing, cleaning, personnel and planning, among other functions. Also included are top-level managers and the senior executives centrally involved in the genesis and management of the constructive participation initiative.