chapter  2
Policy and style
Pages 4

Most museums serve two major client groups: the collections, which have to be properly housed and cared for and on which the museum’s wisdom and scholarship are founded, and the users who, as general visitors, scholars, enquirers or educational groups, require access in some form or other. Managing a museum is largely about getting a balance between these often conflicting pressures for resources. The nature and size of most museums is determined by the scale of resources available to them, not by the demands of the collections or the users.