chapter  15
20 Pages

The quest for productivity revisited, or just ‘derecognition by the back door’?

WithNEIL RITSON

Abstract While the oil and chemicals plants’ productivity objectives are a distinct, well-documented feature in the various oil refinery studies, any mention of contractors is only in passing and without any coherent theme (Flanders, 1964; Oldfield 1966; Gallie, 1978; Young, 1986; Ahlstrand, 1990), the problems of management by the clients of the contracted work are seldom mentioned in the literature despite the prevalence of contracting out of maintenance in UK industry. This chapter uncovers the employee relations implications for contractors in the engineering construction industry engaged in the repair and maintenance operations of a large UK oil refinery.