chapter  9
12 Pages

Internet Indispensability, Online Social Capital, and Consumer Well-Being

ByDonna L. Hoff man

For the purposes of our subsequent discussion, we adopt a broad psychological de! nition of well-being as a person’s perceived satisfaction with all or component aspects of their lives (e.g. Diener, Suh, Lucas, & Smith, 1999; Lyubomirsky, King, & Diener, 2005). Novak (Chapter 11 of this volume) introduces the idea of virtual quality of life and proposes a research agenda to examine how the parts of an individual’s life that are played out in virtual worlds like Second Life impact their subjective well-being. In the present chapter, we are concerned with the broader implications of how Internet use more generally impacts well-being through the development of social capital.