chapter  1
7 Pages

An Autobiographical Account of a Formative Experience

I suppose we all have had some formative experiences that have shaped us as persons or, if one can make such a distinction, as professionals.

I certainly have had such experiences. Being locked in a hotel for fi ve days with sixty other scared managers and some consultants and psychiatrists trained in unstructured processes in the Tavistock tradition defi nitely did something to me, although I cannot explain exactly what. Being evaluated by my colleagues and subordinates using personality tests also had some effect. And sitting in a room with many other people and being told that some of us would be laid off, and then suddenly realizing how angst smells, is something that has followed me since.