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25 Pages

Virtual Reference Services for the Academic Health Sciences Librarian 2.0

WithAna D. Cleveland, Jodi L. Philbrick

SUMMARY. Virtual reference services in academic health sciences libraries are fast becoming a popular way to deliver information services, as the results of the authors' study indicate. Over 90% of academic health sciences libraries offer virtual reference services with Web forms being the most common form of delivery. In the article, the authors provide an overview of virtual reference services, discuss key issues related to the provision of virtual reference services, review the literature on virtual reference services in academic health sciences libraries, and present a study on the trends in virtual reference services in academic health sciences libraries. doi:10.1300/J115v26S01_03 [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-HAWORTH. E-mail address: <[email protected]> Website: < http://www.HaworthPress.com > © 2007 by The Haworth Press, Inc. All rights reserved.]