ABSTRACT

In many organisations teams are used to manage complex projects involving research, design, process improvement, and even systemic issue resolution. This is different from organisations with a traditional manager role being responsible for providing instruction, conducting communication, developing plans, giving orders and making deci­ sions by virtue of his or her position. As a generic term, a team is a group of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable. In the organisational con­ text, team size and composition, member composition, interpersonal dynamics and formation all affect team development.