ABSTRACT

Thacker and Dayton argue that Web 2.0, with its ability to enable a variety of ways in which users can interact within virtual worlds, can be used to enhance and strengthen the participative nature of interview-based qualitative research. Their article reports on the development of a conceptual model for an interactive Web site to capture the technical communicator experience of single sourcing and content management through a survey, interviews, and site visits. Their goal is to develop a framework for research conducted on a Web 2.0 platform that can be used to operationalize a qualitative inquiry through the formation of a research community. These communities would be made up of investigators and participants, where the investigators create a structured context for accumulating data, and where all members of the community (researchers and participants alike) have full access to the data.