ABSTRACT
This chapter is about the psychology of corporate social responsibility (CSR). CSR (more recently given the broader term organizational responsibility), refers to “context-specific organizational actions and policies that take into account stakeholders’ expectations and the triple bottom line of economic, social, and environmental performance” (Aguinis, in press; see also Bowen, 1953; Caroll, 1979; Waddock, 2004). CSR as an area of inquiry has served to shift the view of the firm as existing for the purpose of shareholder profit maximization to a view of the firm as a global citizen whose actions should be accountable to many stakeholder groups (e.g.,
local communities, the environment, employees, consumers, etc., in addition to stakeholders). As such, organizations are being held accountable as conduits of social justice more than ever before (Fortanier & Kolk, 2007).
