ABSTRACT

The model is based on work originally by Charles Handy. It uses three ‘pure’ interpersonal styles, ‘Tough Battler’ ‘Friendly Helper’ and ‘Logical Thinker’. Each of us uses our own combination of the three in our communication style, particularly relevant to influencing and negotiating. The model enables us to plot ourselves and others in relation to interpersonal style and provides a way of understanding and managing differences in style, which requires no special psychometric training.