Some managers can be reluctant to invest in staff development on the grounds that they may then look to move on to ‘better’ jobs. However, just for one moment, consider this statement which was overheard during a staff development day: ‘We can develop our staff and they may leave, but imagine if we don’t develop our staff and they stay!’ Imagine providing a kayak session on a sheltered inland lake to a novice group of eager and hyperactive schoolchildren or delivering an introductory climbing session. This picture may initially look quite inviting, but what if you were running an identical session for the fourth time in three days. You may wish that you had additional skills, experience or knowledge so your day-to-day work could be more varied. Alternatively, you may have witnessed an emotionally sensitive issue between two young children in your group, or a complex moral issue where a client feels humiliated in front of their peers. Would you feel confident that you have the knowledge or skills to respond in the appropriate way?