Introduction: Making Public Services Management Critical
Pages 8

This volume brings together public services policy and public services management in a novel way that is likely to resonate with academics, policy makers, and practitioners engaged in the organization of public services delivery as it is from a perspective that challenges many received ideas in this fi eld. Starting from the perspective of critical management studies, we embed a critical perspective on policy orthodoxy to present a collection of chapters that cohere around, what we call critical public services policy and management studies (CPSPMS). In so doing we bring together previous disparate fi elds of public services policy and public services management, but more importantly, debate and present what ‘critical’ constitutes when applied to public services policy and management.