ABSTRACT

Staff development has never been more important in libraries than it is today. Change is rapid and new technologies with potential library applications appear constantly. User expectations grow as new formats for information transfer occur and competition from other information providers gives library users a variety of options. These customers expect libraries and their staffs to provide up-to-the-minute service, using the latest technologies. In today’s information marketplace, libraries must move quickly to understand the new technologies as they become available. When they are relevant and cost-effective, librarians must learn their usage and implement them. To do this, library staff must be made aware of new products and services and how they work in a practical sense. At the same time, library personnel need to know where the future of technology is heading. Continuing education becomes essential for this learning process.