chapter  8
13 Pages

Developing and Nurturing Resources for Effective Data-Driven Decision Making

During the past 50 years, humankind has experienced what many have called the computer or the information age, an era marked by the use of digital technology to collect, sort, manipulate, and report data. James Duderstadt, President Emeritus and University Professor of Science and Engineering at the University of Michigan, observed that educated people and their ideas, facilitated and augmented by information technology, have become key to our social well-being and a driving force for great change in all social institutions (Duderstadt, 1997). Corporations, government agencies, and schools have devoted significant resources to the computer-information age through the development, expansion, and improvement of their computer-based information systems.