Individualizing welfare provision: the integrated approach of the Finnish activation reform
This chapter discusses individual action plans as a new way in which to assist unemployed citizens to find work. Individual action plans were a key aspect of the 2001 activation reform in Finland. The government implemented this reform through a new integrated approach involving mandatory co-operation between local employment offices and social welfare services. The mandatory co-operation gave the public services the duty of providing substantial practical assistance, thereby presumably strengthening the rights of unemployed citizens, whom the public services had previously often offered only cash benefits.