chapter  6
16 Pages

Managing diversity and countering discrimination in health services

ByRABBI JULIA NEUBERGER AND NAAZ COKER

Drawing on a range of evidence relating to service delivery and employment practices, this chapter addresses the impact of discrimination on the health outcomes and employment opportunities of people from black and minority ethnic groups (BMEs). We indicate why the pursuit of race equality is particularly important in the NHS in the early twenty-first century, invoking the duty of social justice inherent in all public services and highlighting recent policy and legislative initiatives that give impetus to addressing race discrimination. We draw attention to examples of ‘good practice’ in local NHS equal opportunity policies, and conclude with an assessment of health advocacy as an anti-discriminatory strategy.