chapter  9
Climbing Out of the Trenches: Issues in Successful Implementations of a Spatial Decision Support System
ByPaul Patterson
Pages 11

This chapter describes die development of a particular spatial decision support system (SDSS) and analyses the experience gleaned from die implementation of this system within multiple organisations. This chapter intends to fill a void between GIS conference proceedings which often describe individual user accounts of SDSS implementation within single organisations and academic journals which describe technical model development and simulations but rarely describe the actual implementation of SDSSs within real organisations. By focusing on a system that has been implemented many times across many types of organisations, patterns of important issues emerge. The goal is to step out of the day to day implementation trenches to offer SDSS developers insight into these design and organisational issues which may improve the chances for successful implementation of their systems.