ABSTRACT

The SCARF project first implemented its pilot safety training programme of four courses (for managers, supervisors, trainers and ramp professionals in airside ground operations) in the airports of Dublin, Schiphol, Tenerife, and Munich (managers’ course) between December 1994 and June 1995. For four out of five companies who implemented this training, safety attitudes but not safety climate significantly improved. It was predicted that safely climate would gradually improve as larger numbers in each company were trained and if training was in parallel with other safety initiatives. In one company, subsequent to the initial pilot project, the Ramp Professionals’ training course has been run with three groups at one airport and with another group at different airport. A manager’s course involving personnel from both airports was also run. There has been a gradual but steady improvement in safety climate over the course of the training programme. Starting from a negative level, there has been a change to a marginally positive climate. There are significant differences between the two airports in the level of safety climate. Managers at the end of the training period exhibit the highest safety attitude and climate scores. Permanent full-time staff have significantly lower levels of safely climate than their part-time colleagues. Safety attitudes were more positive than safety climate and no overall significant differences associated with training were found.