ABSTRACT
Here are some practical tips for anticipating and addressing problems that arise all too frequently during virtual meetings.
Whether it’s a bad phone line, a passcode that doesn’t work, or a spotty network that boots us off at critical times, there are times when the technology does not work as planned. As meeting leaders, it’s up to us to have a backup plan for whatever we expect can possibly go wrong. Here are some ideas:
• Be ready to call an operator who can detect the source of that annoying buzz, or the participant who put the call on hold with 1980s music blaring. This means making sure you know how to get an operator on the conferencing system you’re using. Know how to use the keypad as directed by your phone service provider for any capabilities you may need, such as putting the phone on and off mute, leaving or entering the conference, turning on/off entry and exit chimes, and so on.
