chapter  43
20 Pages

Contextual Design

Contextual Design (CD) is a user-centered design process that takes a cross-functional team from collecting data about users in the želd, through interpretation and consolidation of that data, to the design of product concepts and a tested product structure. CD has been used in companies and taught in universities all over the world, along with other user-centered design processes. This chapter introduces the steps of CD; for a full description, see Contextual Design1 and Rapid Contextual Design.2