chapter  44
22 Pages

- Grounded Theory Method in Human–Computer Interaction and Computer-Supported Cooperative Work

Grounded Theory Methods (GTM) are a set of practices for exploring a new domain, or a domain without an organizing theory (Glaser and Strauss 1967). The practices are strongly

grounded in the data and the theory is said to emerge from the data. These practices provide intellectual rigor for organizing an inquiry (Corbin and Strauss 2008; Charmaz 2006a, 2009; Gasson 2004). Most GTM inquiries in human-computer

44.1 Introduction ................................................................................................................................................................... 1003 44.1.1 Grounded Theory Addresses Human-Computer Interaction and Computer-Supported Cooperative Work Topics ................................................................................................ 1004 44.1.2 Grounded Theory Is a Conceptual Method ...................................................................................................... 1004

44.1.2.1 Uses of Grounded Theory Method in Human-Computer Interaction and Computer-Supported Cooperative Work ............................................................................................ 1005 44.1.2.2 Strengths and Weaknesses of GTM: A Preview ................................................................................. 1005

44.2 Synopsis of Grounded Theory Method ......................................................................................................................... 1006 44.3 Brief But Necessary History of GTM ........................................................................................................................... 1007

44.3.1 Divergence ......................................................................................................................................................... 1007 44.3.2 Steps toward a Unižed Practice ......................................................................................................................... 1009

44.4 Working with Data in GTM .......................................................................................................................................... 1009 44.4.1 Describing the Data ........................................................................................................................................... 1009

44.4.1.1 Open Coding ....................................................................................................................................... 1009 44.4.1.2 Axial Coding ........................................................................................................................................1010 44.4.1.3 Selective Coding ..................................................................................................................................1012 44.4.1.4 Core Concept and Closure ...................................................................................................................1013 44.4.1.5 Issues in Choosing the Core Concept ..................................................................................................1013