chapter  53
22 Pages

- Usability Testing

At the turn of the millennium, a survey of usability professionals showed that they rated usability testing as the most in¥uential method for having a strategic impact on organizations (Rosenbaum, Rohn, and Humburg 2000). At that time, testing frequently was recommended as a key to stimulating product development organizations to integrate user-centered design into the development process. It had strong face validity: it appeared to evaluate usability fairly, and tests always produced a list of usability problems to be addressed.