ABSTRACT
What is a quality management system (QMS) and what does it have to do with an infertility practice? If you have never heard the term QMS, you are not alone. I had not a clue what it meant just a few years ago. And I certainly had no idea of its relevance to medicine. The purpose of this chapter is not to give a detailed analysis of a QMS, but rather to understand how it relates (in simple terms) to what we do every day in our practice of medicine.
