chapter  4
26 Pages

- Data Mining and Quality in Service Industry: Review and Some Applications

WithTeresa Oliveira, Amílcar Oliveira, Alejandra Pérez-Bonilla

Example of Clustering ................................................................................. 91 4.7.1 Case Study ........................................................................................ 92 4.7.2 The Methodology ............................................................................. 95

4.7.2.1 Basic Concepts ................................................................... 96 4.7.2.2 Methodology of Conceptual Characterization

by Embedded Conditioning (CCEC) .............................. 98 4.7.3 Application and Results ..................................................................99