ABSTRACT
The purpose of this book is to provide a guide for learners and appliers of Design for Six Sigma methodologies and tools. Design for Six Sigma (DFSS) is a roadmap for the development of robust products and services. DFSS is a data-driven quality strategy for designing products and services. It is an integral part of the Six Sigma quality initiative. The goal of DFSS is to avoid manufacturing/service process problems using systems engineering techniques. DFSS consists of ’ve interconnected phases: Identify, De’ne, Design, Optimize, Validate (IDDOV). As such, it is a closed-loop system that starts and ends with the customer.
