chapter  4
18 Pages

Quality Assurance Systems for Global Companies

ByMabel Ferna´ndez and Ute Lehmann

Globalization by definition implies the virtual elimination of frontiers and makes easier the exchange of goods and services as though the distances were of no importance. The direct and logical consequence is the increase of competitiveness, even allowing that it is difficult to define and know completely who our competitors are, and which are the products and services that compete with ours.