ABSTRACT
The increasing complexity of modern technological systems, such as power plants, manufacturing factories or aircraft cockpits, has made it necessary for teams of workers to coordinate their actions to achieve successful performance. However, several notable failures, incidents and accidents in these systems suggest that even highly competent and trained workers are sometimes poorly suited to perform together as a team. Therefore, there has been a recent interest in assessing the nature of teams and the variables that impact team performance. Issues such as staffing, individual team member characteristics, and the design of workspace and workflow have been among the topics studied in team performance research.
