chapter  1
18 Pages

Interactive Multimodal Information Management: Shaping the Vision

In the past twenty years, computers and networks have gained a prominent role in supporting human communication. This constitutes one of the most remarkable departures from their initial role as processors of large amounts of numeric data, in business or science, or as controllers of repetitive industrial operations. However, to offer truly innovative support to human communication, computers had to demonstrate that they could achieve more than what telephone calls or videoconferencing could do.