ABSTRACT
Computer technology is embraced by many as a wonderful boon, a means of enhancing productivity and enriching life in countless ways. Some individuals, however, view technology as a terrible bane-the source of frustration, confusion, and stress. For these people, the prospect of using a computer results in consternation rather than celebration. The terms “technophobia” and “technostress” have been coined to describe this malady. People with a pronounced antipathy for unfamiliar devices or computer applications are said to be technophobic. Books have been written on the topic, classes offered, support groups organized, and still the condition exists. Some sufferers even exhibit physical symptoms of stress when confronted with new technologies. The antidote is training offered by sympathetic and understanding leaders who help people overcome their fears, coupled with honest and determined efforts by victims. As with most fears, technophobia rises from a fear of the unknown.
