Quality Assurance and Risk Management: Perspectives on Human Factors Certification of Advanced Aviation Systems
This chapter is based on the experience of engineering psychologists advising the U.K. Ministry of Defence (MoD) on the procurement of advanced aviation systems conforming to good human engineering (HE) practice. Traditional approaches to HE in systems procurement focus on the physical nature of the human-machine interface. Advanced aviation systems present increasingly complex design requirements for human functional integration, information processing, and cognitive task performance effectiveness. These developing requirements present new challenges for HE quality assurance (QA) and risk management, requiring focus on design processes as well as on the design content or product.