ABSTRACT
Applying advanced telecommunication technologies in health care becomes a controversial issue nowadays. Mobile health-care systems (MHSs) involve the use of superior and reliable communication techniques to deliver biomedical signals over long distances. As MHSs are playing a critical role in human life, assessment is required for these kinds of systems in order to prove their success and failure. Traditional design analysis typically focuses on the system assessment from the technology point of view, whereas sociotechnical analysis looks at how the technology will incorporate into the user’s activities. Based on sociotechnical viewpoint, social and technical issues are complementary and they cannot be separated. This study aims to provide a critical review of the research in this domain and to offer our perspective on possible directions for future mobile health. The focus of this study is on sociotechnical factors that will affect mobile health-care performance. We review sociotechnical factors of different MHSs in order to recognize their effective factors.
