ABSTRACT

The drivers of change in work today certainly include the extraordinary developments of artificial intelligence, technology and automation, but we are also seeing significant political, social and demographic change impacting our workforces and workplaces. Organisations and even whole industry sectors are having to rapidly adapt. New competitors and new business models are emerging, consumers’ demands and expectations are rising, but so are societal expectations for responsible and more transparent businesses. Part-time working, although the most widespread and visible practice, is far from the only dimension of flexible working. Whilst flexible working has generally meant working different hours from the ‘standard’ full-time working hours, it also encompasses choices in where people work, away from the normal office environment, such as from home or whilst travelling. Flexible working came more into the language and thinking of work over the last 20-30 years. Flexible working is also important for many workers as they get older.