chapter  Chapter 11
The integrated approach in practice: a framework for Roma work inclusion. Case studies from Romania
WithTheofild-Andrei Lazăr, Melinda Dincă
Pages 21

This chapter follows the conceptual framework of the integrated approach as an effective way of dealing with complex social situations, using as a case study the Roma work-inclusion process in Romania. Starting with an overall presentation of the key concepts, the chapter continues by answering why and subsequently how the use of the integrated approach can contribute to positive outcomes when tackling Roma work inclusion. The analysis is based on four key elements – working within networks, specific needs assessment, multi-level interventions, and trust and close relations – and it is developed on two case studies of interventions addressed to the work inclusion of Roma persons as implemented in Romania. The final part discusses the prerequisites needed for changing from highly centralized and specialized service delivery systems to integrated systems.