ABSTRACT
Flight attendants assigned to flight duty are responsible for performing or assisting in the performance of all safety, passenger service, and cabin preparation duties. This chapter provides an overall understanding of the ethical role played by flight attendants, especially in relation to the Federal Aviation Administration (FAA), passengers, labor relations, safety, and security. Company policy might require that flight attendants conduct a pre-flight briefing covering their safety positions and their responsibilities in the event of an emergency. The crew members have an ethical duty to each other, certainly, but also to their customers, to conduct these briefings. The FAA requires that all flight attendants be registered and that, while on duty, they have accessible to them their registration card and flight attendant manual. The flight attendant got out a flashlight and found a hedgehog sitting in the middle of the aisle near the first-class cabin.
