ABSTRACT

Consideration should be given to such questions as: What is included within the area of concern or what is the scope? What should be done first? How much time will it take? Is there a deadline that will act as a constraint on how much can be accomplished? How should changing requirements be managed? How much will it cost? How relevant are the policies and procedures to the environment? Who should create them? How should they be reviewed? How should they be communicated? How can opportunities for improvement be maximized? How can the potential for resistance by staff be mitigated? When should external sources be considered for providing assistance?