ABSTRACT

Artificial intelligence is poised to be more prolific and span every aspect of our daily lives. The International Data Corporation forecasts that worldwide spending on AI will grow at a compound annual growth rate of 28.4% for 2018–2023 will reach over $97.9 billion. AI-powered analytics is a relatively young, though already proven, technological advancement. Many companies have invested heavily in deep learning, a subset of machine learning, which is itself a subset of AI. Deep learning and artificial neural networks enable image recognition, voice recognition, natural language processing (NLP), and other recent advancements. Advanced analytics provides companies new means and abilities to better understand the past and to predict the future. Innovations in machine learning, advanced learning, and NLP make it even easier for business users to understand quicker than before about impacts to the future. Disruptive companies can integrate AI across the enterprise, uncover insights and patterns in customer behaviors.