ABSTRACT
In this chapter, the authors explore how machine intelligence can improve human decision-making. They discusses on a certain number of normative assumptions. Analytics requires different types of “intelligence” that extend far beyond rational thinking. The objective of information technology isn’t to replace humanity, but to enrich human experience. Decision-making involves the selection of a course of action from among two or more possible alternatives in order to arrive at a solution for a given problem. In both personal and organizational decision-making, the objective is to choose the best available option within a given time constraint. Irrespective of the nature of management and the rungs of an organization, one critical success factor in any organization is the quality of its managerial decision-making. managerial decisions can be broadly classified into three categories, namely, strategic, tactical, and operational.
