ABSTRACT

In today's turbulent business environment, maintaining and optimizing retail strategies are of crucial importance. Retail Marketing is a complete guide to how retailing works in the non-food sector.

Focusing on operational applications of retailing, this textbook puts students on the inside track to success in the fast-moving retail industry. This new edition offers an integrated approah to internet and cross-channel retailing and adds new material on lost sales and market research in addition to coverig new research.

Retail Marketing is a comprehensive textbook for students in this area and provides the perfect overview for anyone interested in this vital industry.

chapter |1 pages

Introduction

part 1|140 pages

Description of the industry

part 2|60 pages

The market strategic process in retail

part 3|66 pages

External analysis

chapter 9|40 pages

Competitor analysis

part 4|67 pages

Internal analysis

part 5|118 pages

Translation from analysis to strategy

chapter 15|28 pages

Public or target group

chapter 16|16 pages

Product or product range

chapter 18|22 pages

Price

chapter 19|20 pages

Promotion

part 6|61 pages

Internal marketing mix

chapter 20|14 pages

Personnel

chapter 21|16 pages

Physical Distribution

chapter 22|29 pages

Presentation

part 7|31 pages

Control