ABSTRACT
This article discusses the impact of the information economy on human services. The major topics discussed include: the changing nature of work, the impact of the cost of adoption of technology by the human services, the changing expectations the public has for agency use of technology, the move to electronic record keeping and data management, the need for developing a data integrity management process, and the impact of the Internet and intranets on software development. [Article copies available for a fee from The Haworth Document Delivery Service: 1-800-342-9678. E-mail address: getinfo@haworthpressinc.com]
