ABSTRACT
Process Management represents an operational way of acting upon CSFs and the Macrologistics strategy. The salience of a process can be defined in terms of its attributes or conditions in the business process management life-cycle: A logistics process paradox states, however, that the immense benefits do not directly translate into business value. Business Process Management is an integrated combination of the choices to allow maximum flexibility to shift from one to another as conditions change, using Process Mapping as the integrative tool. Reengineering is by far the most influential and most controversial interventions within the process movement. It calls for a radical change in the business process as a matter of survival for companies and targets dysfunctional or broken, outdated processes for investment and redesign. Logistics process enhancements can be achieved in the following three common process areas which flow throughout the entire value chain: the demand process, the supply process and the delivery process.
