ABSTRACT

One of the most useful is a variation of the Corporate Measurement System approach, based on the work of Jack Rockart of MIT, and Robert Kaplan and David Norton of the Harvard Business School. The preliminary step to the creation of a logistics measurement system is the establishment of a Logistics Council or task force. All Logistics Councils are charged with: In summary, these guidelines are offered as useful tools and information that should be used where appropriate. The following ten benefits can be accomplished by well-defined measures that are part of a Logistics Measurement system: Overall, the effective use of a well-designed Measurement system should yield a payback ratio of 4:1 or greater over a one year period following implementation. The Balanced Scorecard approach to measurement will help the Macrologistics strategy process to effectively integrate all key aspects of the supply chain.