ABSTRACT
The advent of modern Information and Communication Technologies (ICT) has radically changed access and communication of knowledge within organizations. Nowadays, knowledge workers have wide access to both formalized (e.g. information repository) and informal (e.g. contacts with experts) knowledge resources. The problem faced most often by knowledge workers is not related anymore to the scarce access to knowledge, but rather to the choice they have to make in the allocation of their limited cognitive abilities to a wide variety of knowledge sources. Management of attention has thus become the issue that needs to be addressed. This state of things directly impacts processes of knowledge creation, which demand careful management of individual and collective attentional resources (Belmondo, 2006). New methodologies and tools are needed for managing the wide range of data, knowledge, and opportunities that have become available. It is increasingly recognized that ICT, whilst providing access to information and communication, should also support human limited cognitive abilities in the selection of the most relevant information and tasks. Such support, by facilitating human attentional processes, may represent a critical factor in fostering innovation.
