ABSTRACT

Board-staff relations – the nature and quality of the working relationship and overall interactions between the unpaid members of an NFP management committee and the paid staff in the organisation – especially the Executive Director. For-profit sector – ‘a distinct part of the social organisation of a society’ comprised of business enterprises (often termed ‘firms’) ‘whose principal goal is to make a profit’ (adapted from Horton-Smith, Stebbins and Dover, 2006, p.205, p.89). Governance – the rules and processes by which organisations are operated and controlled, ‘usually mainly the province of the board of directors, and to a lesser

OVERVIEW

extent, between board meetings, the executive director or president plus committees’ (adapted from Horton-Smith, Stebbins and Dover, 2006, p.156). Member-serving organisations – nonprofit groups ‘whose principal goal is to benefit and serve its members rather than non-member outsiders’ (Horton-Smith, Stebbins and Dover, 2006, p.142). Nonprofit (NFP) sector – ‘the nonprofit sector encompasses all aspects of all nonprofit groups in a society, in addition to all individual action found there’ (HortonSmith, Stebbins and Dover, 2006, p.159). Public sector – ‘a distinct part of the social organisation of a society’ comprised of organisations funded by public money that are concerned with the provision of goods and services to citizens (adapted from Horton-Smith, Stebbins and Dover, 2006). Sport delivery system – the combination of public, private and third sector organisations that collectively provide the range of sport participation opportunities available across the ‘sport pyramid’ from the local to the international level. Volunteer management – ‘the process of managing volunteers in volunteer programs’ and also ‘nonprofit groups, usually associations and organizations’ (Horton-Smith, Stebbins and Dover, 2006, p.240, p.158). Volunteering – formal volunteering is ‘an activity which takes place through not for profit organizations or projects and is undertaken: to be of benefit to the community and the volunteer; of the volunteer’s own free will and without coercion; for no financial payment; and in designated volunteer positions only’ (Volunteering Australia, 2009).