ABSTRACT
The origins of the Under One Roof project are described. Two models of approach are then discussed and assessed: (1) casework: six agencies working together to provide a one-day service at each of two day centres for homeless people; (2) multiagency discussion panels that met at a total of five locations. Some key issues are then reviewed: the relationship between statutory and voluntary agency workers; exchanging information about clients; the place of language; confidentiality; techniques and methods for chairing and minuting meetings; and responding to geographical distance between agencies alongside the demands on time when supporting homeless people. The conclusion lists key actions to take for the future where interagency issues are involved.
